Clover "Payment Could not Be Processed..."

Created by S. Garret Whalen, Modified on Wed, 1 Jul at 6:58 PM by S. Garret Whalen

This is the error that we were receiving. After multiple calls to our processor, Clover support and Clover engineering and after about six days. The payment processor for  was able to get a solution from Clover Engineering. The solution was- 


1.Log in to your Clover Dashboard.

2. Navigate to Fraud Tools settings.

3. Review your active fraud rules.

4. Locate and disable the Fraud Tools rule labeled "Card holder name is not provided." And no AVS. 

5. Save your changes.

6. Submit a new test order through your Online Ordering site to confirm payments are processing successfully.



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