UniFi Talk VoIP Phone Reset Process

Created by S. Garret Whalen, Modified on Mon, 26 Feb, 2024 at 6:12 PM by S. Garret Whalen

  1. Unplug the Ethernet cable from the Touch phone.
     
  2. Take the handset off the hook and locate the mute button (The mute button is a small circular button situated in the middle of the handset).
     
  3. While holding down the mute button, plug the Ethernet cable back into the phone.
     
  4. Continue holding the mute button until you see the "UniFi Talk" logo appear during the phone's boot sequence. Once the logo appears, release the mute button.
     
  5. A "Recovery Mode" screen should then be displayed. Use the mute button to navigate to the reset option.
     
  6. Long-press the mute button to select the reset option and confirm your selection.
     
  7. Once the reset process is complete, long-press the mute button to select the reboot option.

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